1.1 Fiveelementsom is committed to safeguarding the privacy of our website visitors; in this policy fiveelementsom explain how fiveelementsom will treat your personal information.
- Collecting personal information
2.1 Fiveelementsom may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(b) information that you provide to us when registering with our website (including your email address);
(c) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
(d) information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use;
(e) information that you post to our website for publication on the internet (including your user name, your profile pictures and the content of your posts);
(f) information contained in or relating to any communications that you send to us or send through our website (including the communication content and meta data associated with the communication);
(g) any other personal information that you choose to send to us;
2.2 Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
- Using your personal information
3.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
3.2 Fiveelementsom may use your personal information to:
(a) administer our website and business;
(b) personalise our website for you;
(c) enable your use of the services available on our website;
(d) send you non-marketing commercial communications;
(e) send you email notifications that you have specifically requested;
(f) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
(g) send you marketing communications relating to our business or the businesses of carefully-selected third parties which fiveelementsom think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(h) provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
(i) deal with enquiries and complaints made by or about you relating to our website;
(j) keep our website secure and prevent fraud;
(k) verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service);
3.3 If you submit personal information for publication on our website, fiveelementsom will publish and otherwise use that information in accordance with the licence you grant to us.
3.4 Fiveelementsom will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.
3.5 All our website financial transactions are handled through our payment services provider, Stripe. Fiveelementsom will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
- Disclosing personal information
4.1 Fiveelementsom may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
4.2 Fiveelementsom may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
4.3 Fiveelementsom may disclose your personal information:
(a) to the extent that fiveelementsom are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that fiveelementsom are (or are contemplating) selling; and
(e) to any person who fiveelementsom reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
4.4 Except as provided in this policy, fiveelementsom will not provide your personal information to third parties.
- International data transfers
5.1 Information that fiveelementsom collect may be stored and processed in and transferred between any of the countries in which fiveelementsom operate in order to enable us to use the information in accordance with this policy.
5.2 Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. Fiveelementsom cannot prevent the use or misuse of such information by others.
5.3 You expressly agree to the transfers of personal information described in this Section 5.
- Retaining personal information
6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that fiveelementsom comply with our legal obligations in relation to the retention and deletion of personal information.
6.2 Personal information that fiveelementsom process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3 Notwithstanding the other provisions of this Section 6, fiveelementsom will retain documents (including electronic documents) containing personal data:
(a) to the extent that fiveelementsom are required to do so by law;
(b) if fiveelementsom believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
- Security of your personal information
7.1 Fiveelementsom will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
7.2 Fiveelementsom will store all the personal information you provide on our secure (password- and firewall-protected) servers.
7.3 You acknowledge that the transmission of information over the internet is inherently insecure, and fiveelementsom cannot guarantee the security of data sent over the internet.
7.4 You are responsible for keeping the password you use for accessing our website confidential; fiveelementsom will not ask you for your password (except when you log in to our website).
8.1 Fiveelementsom may update this policy from time to time by publishing a new version on our website.
8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
8.3 Fiveelementsom may notify you of changes to this policy by email or through the private messaging system on our website.
- Your rights
9.1 Fiveelementsom may withhold personal information that you request to the extent permitted by law.
9.2 You may instruct us at any time not to process your personal information for marketing purposes.
9.3 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or fiveelementsom will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
- Third party websites
10.1 Our website includes hyperlinks to, and details of, third party websites.
10.2 Fiveelementsom has no control over, and are not responsible for, the privacy policies and practices of third parties.
- Updating information
11.1 Please let us know if the personal information that fiveelementsom hold about you needs to be corrected or updated.
- Our details
12.1 This website is owned and operated by S Corp non-profit.
12.2 Fiveelementsom are registered in Florida under registration number N14000007586, and our registered office is at 404 NE 24th Ave, Pompano Beach,FL33062.
13.4 You can contact us by writing to the business address given above, by using our website contact form, by email to [email protected] or by telephone on 1- 888-229-3209 & 954-900-9756.